Information We Collect
lanthoriaqex collects personal information when you use our financial education services. This happens when you register for programs, contact us, or interact with our website.
We also collect technical information automatically. This includes your IP address, browser type, device information, and how you navigate our website. Cookies help us remember your preferences and improve your experience.
How We Use Your Information
Your information helps us provide better educational services and support. We use it to customize your learning experience and communicate relevant updates.
Primary Uses
We process your data to deliver educational content, process enrollments, provide customer support, and send program updates. We may also use aggregated, non-personal data to improve our services and understand learning patterns.
Marketing communications are sent only with your consent. You can unsubscribe anytime using the link in our emails or by contacting us directly. We never sell your personal information to third parties.
Information Sharing and Disclosure
We share your information only when necessary to provide our services or when legally required. This includes working with trusted service providers who help us deliver educational content.
These partners are contractually required to protect your information and use it only for specified purposes. They cannot use your data for their own marketing or share it with others.
Data Security and Protection
We implement multiple layers of security to protect your personal information. Our systems use encryption, secure servers, and regular security monitoring to prevent unauthorized access.
Access to your personal information is restricted to authorized personnel who need it to perform their job functions. All staff receive regular training on privacy protection and data handling procedures.
Your Privacy Rights
Under Australian Privacy Principles, you have several rights regarding your personal information. You can request access to your data, ask for corrections, or request deletion in certain circumstances.
Your Rights Include
You can access your personal information we hold, request corrections to inaccurate data, opt out of marketing communications, and in some cases, request data portability or deletion. Contact us to exercise these rights.
We respond to privacy requests within 30 days. Some requests may take longer if they're complex or require verification of your identity. We'll keep you informed throughout the process.
Data Retention
We keep your personal information only as long as necessary for legitimate business purposes or legal requirements. Educational records may be retained longer to support ongoing learning relationships.
International Data Transfers
Some of our service providers operate outside Australia. When we transfer your data internationally, we ensure appropriate safeguards are in place to protect your privacy rights.
We use standard contractual clauses and work only with providers who maintain privacy standards comparable to Australian requirements. You can request more information about specific transfers by contacting us.
Updates to This Policy
We update this privacy policy periodically to reflect changes in our practices or legal requirements. We'll notify you of significant changes through email or website notices before they take effect.
Minor updates, such as clarifications or contact information changes, may be made without notice. We recommend reviewing this policy occasionally to stay informed about how we protect your privacy.